Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
FEATURED BOOK: To Own Two Suns by Fran Tabor
A crew of scientists exploring our outer solar system encounter what seems to be an uninhabited alien spacecraft. Captain Jerry Jerrison's dream since childhood has been to encounter extraterrestrial life. When the spacecraft decelerates, Jerrison and his crew make a daring decision to act before command back on earth can tell them to avoid contact. Muni, the sole occupant of the craft, is in a state of deep sleep. The ship’s Artificial Intelligence must decide what to do about the humans and … [Read more...] about FEATURED BOOK: To Own Two Suns by Fran Tabor
Interview with Author – Anna Lundberg
About Anna Lundberg: Anna Lundberg is an internationally recognised authority in designing and building successful careers and businesses that prioritise personal wellbeing and fulfilment. As the founder of One Step Outside®, Anna empowers experienced professionals around the world to achieve a lifestyle of freedom, flexibility, and success, unconstrained by the limitations of the conventional 9 to 5, and without sacrificing health and personal relationships. Anna graduated top of her class … [Read more...] about Interview with Author – Anna Lundberg
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
You're A Leader Now What?: The proven path to high performance leadership by Mick Spiers Have you recently been appointed to your first leadership role or are you in a position mentoring developing leaders? Are you an aspiring exceptional millennial leader who wants to change the status quo and build a different future for other millennials? In either case, this book is for you! Your first leadership role is an exciting step, but can simultaneously be a daunting endeavour filled with … [Read more...] about You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Planning, The Mind Map Way: Your Quick Start Guide to Mind Mapping & How It Can Be Used For Planning, the Bridge between Ideas & Execution by Maneesh Dutt
Traditional techniques for Mind Mapping are pretty linear and hence planning may infact be perceived as boring. On the contrary, planning being the bridge between ideas and execution, it should be a highly engaging activity (but not time consuming) for it to be effective. Planning should help not only organize & prioritize tasks but more importantly motivate you to action and thus help overcome that feeling of being overwhelmed when you have a too much to do. With this short e-book, learn … [Read more...] about Planning, The Mind Map Way: Your Quick Start Guide to Mind Mapping & How It Can Be Used For Planning, the Bridge between Ideas & Execution by Maneesh Dutt
SMART Objective Setting for Managers by Irial O’Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to both job descriptions and business objectives. It also deconstructs the SMART framework and how to use it effectively with another person. Along … [Read more...] about SMART Objective Setting for Managers by Irial O’Farrell
Disruptors: The Gateway to Genius Level Thinking by Craig Copeland
Combining the radically visionary tools of intuition, creativity, exploration, and discovery, Disruptors: The Gateway to Genius Level Thinking reveals 8 revolutionary attributes that remap and enhance the human condition. You will learn to bend reality, See the world in a new light, discover your true path, shape your destiny, and grow your intuitive creativity like never before. You'll gain access to tools that will guide you to make your own dent in the universe. Targeted Age Group:: … [Read more...] about Disruptors: The Gateway to Genius Level Thinking by Craig Copeland
INTUITIVE SELF MOTIVATION: 10 SELF-MOTIVATION TIPS by Dylan Jones
Intuitive Motivation takes you for a quick but deep dive through science-backed evidence that points to how to maximize motivation both at work and in your personal life. The 10 Self Motivation Tips walk you through solid foundations upon which to create and build lasting self-motivation success. Practical exercises launch you into action straight from the start. Accomplish your goals faster than you thought possible. Savvy step-by-step routines like the Daily Crunch and the 5 Day Motivation … [Read more...] about INTUITIVE SELF MOTIVATION: 10 SELF-MOTIVATION TIPS by Dylan Jones
Interview with Author – Barbori Garnet
About Barbori Garnet: Barbori Garnet is a writer and author of Home at the Office: Working Remotely as a Way of Life (Atmosphere Press, September 2021), artist, musician, and gardener based in Alberta. She enjoys writing non-fiction and writes on remote work, home offices, gardening, and more. As a musician, Barbori plays the violin and piano. As an artist, she enjoys drawing and painting in watercolour. Barbori has a BFA in Painting & Drawing from Academy of Art University and an … [Read more...] about Interview with Author – Barbori Garnet
Featured Free Book: Rise Up and Take Your Position: Don’t give up. Find your Gift and Cultivate it by Drexwell Seymour
Featured Free Book: Book is free from 09/27/2021 until 10/01/2021 If the dates are the same, book is free one day only. About the Book The book is to encourage individuals to find their gifts. Once they find their gifts, they must cultivate them and then get up and do what God created them to do. Too many people are just sitting down with bitterness and anger from the past and not doing anything. They have great ideas but they have not gotten over their past. Some have gotten over their … [Read more...] about Featured Free Book: Rise Up and Take Your Position: Don’t give up. Find your Gift and Cultivate it by Drexwell Seymour