Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look at these complaints differently though, by … [Read more...] about Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas
As A Child: God’s Call to Littleness by Phil Steer
As A Child: God's Call to Littleness by Phil Steer A small but profound book that unpacks Jesus’ deeply challenging statements about 'becoming like little children', one word at a time. A welcome message for the worn-out and tired Christian, this book will open your eyes to remembering that beautiful state of childlike wonder. … [Read more...] about As A Child: God’s Call to Littleness by Phil Steer
The Potomos and The Papyrus by Jean Paul
The Potomos and The Papyrus by Jean Paul This fully illustrated delightful story takes place in an alternate world populated by anthropomorphic hippopotamuses called potomoses during the human equivalent time frame of the 1930s. It is the story of a family of very excellent and interesting potomoses who live in Belgravia and whose adventures take them to Egypt and back in search of the lost treasure of King Tutanpotomos. This is the first of a planned series of adventures which will follow … [Read more...] about The Potomos and The Papyrus by Jean Paul
The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs
The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs This is a stand-alone, fourth in series, The Adventures of Jimmy Crikey, the alien orphan who, despite cruel bullying, decided to make his home on Earth. He numbers among his friends the four witch guardians of Earth’s realms and the ancient Lord Oron, aka The Weatherman. The underground Emerald Lake, the home of the Aquamites, is invaded by a flesh-eating, fire-breathing serpent, which is impervious to the magic of the four … [Read more...] about The Adventures of Jimmy Crikey: The Emerald Lake by Wallace Briggs
Late for the Wedding by MK Scott
Late for the Wedding by MK Scott The Senior Sleuths don’t mind a little peace now and then, but after a long bout of nothing out of the ordinary, they’re eager for some excitement. No one could’ve imagined it would arrive with such a bang. A mysterious explosion has rocked the assisted living community, disrupting life for everyone. Despite the stern warnings from authorities, one of the Senior Sleuths can’t help but get involved. This is their home, after all. Herman, always eager to … [Read more...] about Late for the Wedding by MK Scott
Geno and Vinnie Come to America (Freedom) by FLIP Roberts
Geno and Vinnie Come to America (Freedom) by FLIP Roberts Geno and Vinnie were born on the banks of the Urubamba River between Cusco and Machu Picchu, Peru. This area is known as the Sacred Valley. Geno and Vinnie came to be from different parents, but they became inseparable after birth. They made a promise to travel together to the shores of the U.S. of A. Little did they know that their mothers had made a deal with the owner of the Alejandro Alpaca Ranch to send their children to the land … [Read more...] about Geno and Vinnie Come to America (Freedom) by FLIP Roberts
The Day Bailey Devlin’s Horoscope Came True by Rebecca Forster
The Day Bailey Devlin's Horoscope Came True by Rebecca Forster Oh Boy! Oh Bailey! You're just trying to make something of yourself. You've got the grit and the gumption. Now you just need a some luck, and a little love wouldn't hurt either. When your horoscope says the man of your dreams is going to knock on your door, you're ready. But the one that shows up isn't the man you want. Still, he might just be the man you need. … [Read more...] about The Day Bailey Devlin’s Horoscope Came True by Rebecca Forster
Valentine Bride by Shanna Hatfield
Valentine Bride by Shanna Hatfield Two unlikely matchmakers set the stage for love… Fynlee Dale returns to Holiday to take care of her wacky grandmother. Although it means giving up her dreams of a career and husband, she needs to be there for Grams. Carson Ford vows to take care of his elderly aunt after buying her ranch. Comfortable with all aspects of his life, his world turns upside down when he meets a woman who's impossible to forget. They find themselves in the midst of a plot by … [Read more...] about Valentine Bride by Shanna Hatfield
Seasons by Rebecca Forster
Seasons by Rebecca Forster Elizabeth MacMillan's husband needed space, and now he's gone for good leaving her with their ten-year-old son and no idea how they will survive. Max Marino’s life has been empty for years, and then he meets Elizabeth. The attraction is instantaneous and passionate, but Max has a dark secret that will shake Elizabeth's faith in second chances. Only time will tell if their love can weather the storm ahead, or be destroyed before the seasons change. … [Read more...] about Seasons by Rebecca Forster
Henry Wondered by Hazel Pacheco
Henry Wondered by Hazel Pacheco Somewhere in the bosque, in the open spaces near the Rio Grande, lives a covey of quail . . . In this episode, Henry wonders about many things. In particular, how to impress his first crush! When a handsome roo enters the picture, all seems doomed. Will Federico, a stranger and self-proclaimed talented flamingo dancer, foil Henry’s plan to impress Gloria? Follow Henry as he discovers the wonder of serendipity. Beautifully illustrated, Henry Wondered presents a … [Read more...] about Henry Wondered by Hazel Pacheco
That’s How It Was: Operation Finders Keepers by Hazel Pacheco
That's How It Was: Operation Finders Keepers by Hazel Pacheco That’s How It Was: Operation Finders Keepers comes under “interesting children’s fiction” category. This is a unique children’s book because it is primarily done in letter format. Set in the late 1960s, the letters are to Randy Ray’s future family. His ten-year-old self shares his perspective on people, animals, and faith as he contemplates whimsical and not-so-whimsical career choices. Who would have guessed that a class … [Read more...] about That’s How It Was: Operation Finders Keepers by Hazel Pacheco
Frayed Ends by Sally J. Ling
Frayed Ends by Sally J. Ling Leaving her hectic job as a news producer in Washington, D.C., was never part of Randi Brooks’ plan, but when she learns of her parents’ tragic deaths, she has no choice but to rush home to Boca Raton, Florida. When she finds out their deaths weren’t accidental, things take a turn toward the dangerous. Toss in a fire and theft at the family-owned fabric store and upholstery shop and an unscrupulous real estate developer willing to do whatever it takes to get her … [Read more...] about Frayed Ends by Sally J. Ling